Strategic Planning for Reference in a Team Environment: the Preferred Futuring Model

References
1. Joseph R. Mathews, Strategic Planning and Management for Library Managers (Westport, Conn.: Libraries Unlimited, 2005); Robert M. Hayes, Models for Library Management, Decision-Making, and Planning (Burlington, Mass.: Academic Press, 2001).
2. Pamela S. Bradigan and Carol A. Powell, “The Reference and Information Services Team,” Reference & User Services Quarterly 44, no. 2 (Winter 2004): 143–48; Michael Ray, “Rewarding Strategic Learning and Performance: The Experience at the University of Arizona,” Library Administration & Management 18, no. 3 (Summer 2004): 124–33.
3. C. Davis Fogg, Team Based Strategic Planning: A Complete Guide to Structuring, Facilitating, and Implementing the Process (New York: AMACOM, 1994).
4. Richard Dougherty, “Planning for New Library Futures,” Library Journal 127, no. 9 (May 15, 2002): 38–41.
5. Tom Devane and Peggy Holman, The Change Handbook: Group Methods for Shaping the Future (San Francisco, Calif.: Berrett-Koehler, 1999).
6. Lawrence L. Lippitt, Preferred Futuring: Envision the Future You Want and Unleash the Energy to Get There (San Francisco, Calif.: Berrett-Koehler, 1998); Richard M. Dougherty and Carol Hughes, Preferred Futures for Libraries: A Summary of Six Workshops with University Provosts and Library Directors (Mountain View, Calif.: The Research Libraries Group, 1991).
7. Steve Gass, Pat Flanagan, and Lisa Horowitz. “Envisioning Reference at MIT,” Science & Technology Libraries 24, no. 3/4 (2004): 309–25.
8. Lee G. Bolman and Terrence Deal, Reframing Organizations: Artistry, Choice, and Leadership (San Francisco, Calif.: Jossey-Bass, 2003).
9. Information Pathways to Excellence, www.usc.edu/isd/strategicplan (accessed Jan. 16, 2006).
10. Lippitt, Preferred Futuring.
11. Richard Dougherty, Planning and Implementing Changes in Reference Services: A Workshop (Ann Arbor, Mich.: Richard Dougherty and Associates, 2002).
12. Richard M. Dougherty, Achieving a Desired Future Using the Preferred Futuring Process (Ann Arbor, Mich,: Dougherty and Associates), 3.
13. Lippitt, Preferred Futuring, 122.
14. Ibid., 124–26.
15. Dougherty, Planning and Implementing Changes in Reference Services, 23.

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